If you need to use public transport, the Premier Inn, County Hall, is very near to Waterloo, Westminster and Embankment underground stations but we walked to most attractions from the hotel.
Check-in was both speedy and quite novel with special self-service machines. However the personal touch was still there as very helpful, friendly staff were in the vicinity to guide us through the procedure. The lifts were nearby to take us to the third floor. At first I thought they were extraordinarily slow until another guest came along and knowledgeably popped his keycard into the slot, which called the lift. Yeah, I knew that.
Other facilities in the room included 30 minutes free WiFi a day or a fixed amount of £3 for 24 hour provision. Dougie loved the fact that the room was properly lit with a decent ceiling fitting; saved wandering around at night doing that interminable flicking switches routine. The shower was great: powerful, hot and didn't water the whole bathroom. The toiletries were in large dispensers: impossible to sneak off with but far easier to use.
Food? Breakfast was relaxed on the Friday morning but a bit frenetic on the Saturday. It must be quite frustrating for hotel staff when everyone turns up together at 9am. The staff here were constantly on the ball, finding extra tables and keeping food stocked up. An all-you-can-eat buffet was £8.50 and children eat free. (children under 16 can also stay free of charge in the family rooms). We tried the dining room in the evening and it was an attractive room with very attentive staff. The food was reasonably priced, with plenty of meal deals such as two courses for £12.50. The quality of the food was a little hit and miss: Dougie's steak was a bit tough but my chicken fajitas were gorgeous: over all, decent fuel after a long day sightseeing.
Although Premier Inn pride themselves on providing reasonably-priced accommodation, it's worth remembering that this hotel is in a prime spot and therefore not a £29 a night hotel. Saver rates are available from around £99 and our room, for the time we booked it, would have cost an average of £139 a night. This is still a good price for the location and it is certainly worth considering, especially for a family.
Premier Inn have a Good Night Guarantee: you are promised a good night's sleep or your money back. Damn it. We did have a good night's sleep, thanks to the comfy bed and the solid construction of the hotel - no creaking corridors or slammed doors. Dougie did snore a bit. Do you think that would have counted?